MTN Nigeria has partnered with Meta to enhance WhatsApp call quality in Nigeria and 11 other African countries. This collaboration, announced at the Mobile World Congress 2024, aims to improve mobile networks and optimize traffic delivery, ensuring a seamless experience for millions of Africans who rely on internet-based calls.
Key Highlights:
- Improved Call Quality: The partnership has resulted in a 50% improvement in call quality and stability on WhatsApp in Nigeria, according to MTN.
- Technical Optimization: MTN and Meta have worked together to identify areas where targeted network optimizations can have the most impact, using data analytics to develop solutions that improve mobile networks and WhatsApp performance.
- Digital Gap: This collaboration reflects a wider push to close Africa's digital gap, where internet quality remains inconsistent despite high mobile phone adoption rates.
Quotes from Key Stakeholders:
- Yahaya Ibrahim, Chief Technical Officer at MTN Nigeria: "We're pleased with the improvement in our real-time communication services, reflecting our commitment to innovative customer solutions."
- Diego MarÃ, Meta's Head of Network Ecosystems Engineering: "This collaboration enables us to deploy advanced solutions in Nigeria, underscoring our commitment to improving service quality, user satisfaction, and network efficiency."
Impact:
This partnership marks a shift in the dynamic between telecom operators and Over-the-Top (OTT) service providers, demonstrating a collaborative approach to meeting evolving user preferences and improving digital infrastructure in Africa.
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